Archive for October, 2017

Don’t get tricked, get treated: win £100 restaurant voucher this Credit Union Awareness Week

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This Credit Union Awareness Week, One Advice are our local credit union Manchester Credit Union – who are joining forces with credit unions across Greater Manchester to form SoundPound.

Together, they want to make sure you do not get tricked by shiny offers made by slick national lenders – which may lead to costly repayments and financial stress, and instead, get treated fairly by a local credit union – who offer One Advice staff online and in-branch services, great loan deals and an easy way to save through your pay as our payroll partner.

As a not for profit organisation, SoundPound exists for the people of Greater Manchester – and NOT for faceless bankers in London.

Thousands of people are choosing not only to borrow with SoundPound partner credit unions but save too – keeping £24 million in the local economy.

So, to mark the launch of the Greater Manchester credit unions partnership during Credit Union Awareness Week (Oct 16-20), the SoundPound consortium is offering you the chance to win £100 for a restaurant of your choice by answering one simple question:

Thousands of people choose to save for a rainy day with their local credit union. How much do people across Greater Manchester currently save with the SoundPound credit unions in total?

1. £5 million
2. £400,000
3. £24 million

Email your answers to hello@soundpound.co.uk by October 20, leaving your full name and contact details. For the full terms and conditions, visit the SoundPound website.

To learn more about joining your local credit union, visit: www.manchestercreditunion.co.uk

Chris Lochman, Our New Head Of Compliance

Spotlight-CHris-Lochman

How has your first week been at the One Advice Group?

My first week has flown by. I’ve spent time meeting key stakeholders, understanding business processes, reading documentation, listening to calls and asking an abundance of questions. My first impressions are very positive, everyone has been welcoming and very helpful.

What experience do you have?

I have worked in the Financial Services sector for circa 12 years, two years for a Building Society as an Internal Auditor and 10 years within the Insurance sector undertaking various Compliance roles. My last few roles have been at RSA, Co-op Insurance and CPP Group. My last role involved working for a company with offices around the world, the experience of working with people from different countries and cultures was very interesting (and challenging!).

What challenges do you face?

When new to a business and/or industry the main challenge is often around understanding the business model, identifying key stakeholders and establishing a degree of control in the areas of responsibility. I believe this will take time and effort but is very much achievable. My intention is to spend time with stakeholders from all areas of the business to improve my understanding of departments.

What do you love about your role?

Working in Compliance presents you with a variety of challenges on a regular basis (days are rarely the same); it’s the challenge aspect that I love about my role. People often can have a negative view of Compliance as we can be the bearer of bad news from time to time. I enjoy changing this perception by helping people understand our role within the business and how we can assist the business in succeeding.

What personality traits are best suited for your role?

I think you need to have a good attention to detail, be pragmatic and level-headed whilst applying a commercial lens. My role requires me to consider the ‘bigger picture’ and implications of any decisions made. I’m a big believer that Compliance Teams should provide guidance and constructive challenge to the business whilst also providing solutions.

How are you going to improve colleagues and customer experience?

From a colleague perspective, I’ll always be available to provide help and support and from a customer perspective, I’ll look to drive a customer-focused culture, improving our processes where possible to enhance the customer experience.

What do you like to do outside of work?

Outside of work, I like football (big Everton fan), running, tennis, skiing and travelling. Having moved house in May, a lot of my hobbies are currently on the back burner until all of the decorating is complete (apparently it’s “essential”). However, in November I’m visiting Thailand for two weeks so I’m currently trying to plan the trip!